Mobile Service Windows

Recently in the news, there's this poor guy in a scooter (you may have heard of him: Dave Matthews) that's been using one Timmy's drive-through window to get his holy water. Seems going into the store is a bit of a chore in a scooter (go ahead, test that theory out and get back to me on it), so he used to roll up to the drive-through, order and go. That sounds pretty reasonable to me. Now at another location, he's being denied service trying to do the same thing.

Obviously, this has got to be something that Tim Horton's managers use their own discretion on. After all, what happens at one Tim Horton's should be the same as any other, right? You could argue that allowing anyone not in a vehicle to use the drive-through window is a safety concern, but then you can also argue that Timmy's is supposed to be handicap accessible, too. So who's right in this case?

Personally, I'll side with the faithful follower on this one. If getting your daily donuts and holy water through the "mobile service window" is the easiest for you, I say go for it!